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Introduction > Powered by service and support

 

NDT’s Co know what the customers need for their drives and drive systems from beginning through to the end of the products life. We can provide support to ensure optimum  performace from the drives & contionus oprearation with no disruption to maximise quality and output. Our level of service can relieve our customers from the maintenance responsibility.

 

Delivery

Whenever customer needs  drives for a new application or as a replacement the drives, we can deliver to customer within 24 hours whether it is a small or large drive.

 

With the huge local stock and short time shipment from Control Techniques, our customerscan be assured of excellent back up for their drives and drive systems to ensure continous operation with  no disruption. Customer’s cost are reduced as the level of sapre parts they need to keep on site is condensed. 

 

Training

The trainning facility is equipped with lastest technology together with indepth training docummentation & the training programs can  be customised to individual customer’s requirement to best their need for daily use and help their staffs confidenly solve the problems and  troubleshoot faults quickly.

 

Knowledge of real applications for industry is also important feature in the courses helping customers to understand their products and system sollution system in order that they will benefit from flexibility and optimise the product feutures in order to maximize efficiency and output.

 

Drives repair      

The service repair facility has the lastest equipment avaible to repair the products. As well as providing repair we also issue important advice to our customers to help them to correctly use the  products and achieving potentially a longer  product life and reducion in operation downtime.

 

 

Technical telephone support 

Our technical support is handled by our trained engineers who will help you wih any product and application issue.

 

 

Information & software access

The Website is regularly updated with  technical data, user manual and application note by the mother language. This information can aid customer and design engineers with maintenance matters or can be used  in choosing products to fits in the new system or on new machinery. Our website also post application news and lastest products news which are served by us. You can visit our website at : www.nducthinh.com.vn.

 

For the software information, customers can visit  Control Techniques website www.controltechniques.com where there is a huge knowledge base and free software is also available as well as technical manuals, 3D CAD files and information on option modules.

 

 

Service on site

Our team of service engineers is on call to help whenever needed and are available to visit you on site for regular service maintenance or when problem occur.

 

Location near you 

Our headquater is located in HCM city 6km far from airport and 2 km to the highway. It is quick and easy to   travel to the all Main Industries Zones and Provinces in the Southern region. The mordern office with approxiamtely 1,000 square meter has new mordern traning facilities, a large ware house and service facilities. All of this help us to provide a better and faster service for our customers.

 

Our brach office in the middle of Vietnam provides assistance for our customers in this region. In the North, We also have Our Partner  to take care customers in this location. 

Together we build the goods relationship with many resellers to take care our customers in the whole Vietnam  wherever they are.